Privacy Policy

Privacy Policy for Fermanagh Creations

Effective Date: 15th September 2024

Introduction

At Fermanagh Creations, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or purchase our products. This policy applies to residents of the EU and the UK.

1. Information We Collect
  • Personal Identification Information: Name, email address, phone number, postal address, payment information.
  • Non-personal Identification Information: Browser type, language preference, referring site, and date/time of visit.
2. How We Use Your Information
  • To Process Transactions: Your information is used to process payments and deliver products.
  • To Improve Our Services: We use feedback to enhance our offerings.
  • To Send Periodic Emails: Information may be used to send updates, promotions, or respond to inquiries.
3. Legal Basis for Processing Personal Data

We process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose.
  • Contract: The processing is necessary for a contract you have with us.
  • Legal Obligation: The processing is necessary for us to comply with the law.
4. Sharing Your Personal Data

We do not sell, trade, or rent your personal identification information to others. We may share information with:

  • Service Providers: Third-party services that help operate our business (e.g., payment processors).
  • Legal Requirements: If required by law, legal processes, or regulations.
5. Data Retention

We will retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law.

6. Your Rights

You have the right to:

  • Access: Request access to your personal data.
  • Rectification: Request correction of any incorrect or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restrict Processing: Request the restriction of processing under certain conditions.
  • Data Portability: Request to transfer your data to another organization, or directly to you.

To exercise these rights, please contact us at [email protected]

7. Data Security

We implement appropriate data collection, storage, and processing practices, along with security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

8. Cookies

Our site uses cookies to enhance the user experience. You can choose to set your browser to refuse cookies, or to alert you when cookies are being sent.

9. Changes to This Privacy Policy

Fermanagh Creations has the discretion to update this privacy policy at any time. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Fermanagh Creations
76 Montiaghroe Road, Kesh, Enniskillen, BT93 1EJ
[email protected]
+44 (07732) 333 850